How do I book a cleaner?

Open the Cleaning App, confirm your location, choose a service type, select a cleaner, add appointment details, choose a date and time, and confirm your booking.

What service types are available?

Cleaning App supports Basic, Regular, Supreme, and VIP services. Pricing, add-ons, and availability may vary by cleaner and by service area.

Can I reschedule a booking?

Yes. Use the Schedule screen to review upcoming appointments and reschedule when available. Keeping the change in the app helps both the customer and cleaner stay aligned.

How do cleaners receive requests?

Cleaner businesses define their service area, service types, and open status. Matching customer requests appear in the cleaner app for review and acceptance.

Why should I keep messages and payments in the app?

Cleaning App records service numbers, booking details, messages, payments, support issues, and updates so both sides have a clearer service history.

How are payments handled?

Customers can manage payment methods in the app. Cleaner payout and withdrawal options are managed through the cleaner side of the app and admin settings.

Can cleaners set their own service area?

Yes. Cleaner businesses can update their service area and open/closed status so customers only see cleaners who are available for their selected service.

What should I do if there is an issue?

Use Report an Issue or Contact Support from the relevant booking screen. Include details, the service number, and any instructions that help support understand what happened.

How do ratings and feedback work?

Customers and cleaners can leave feedback after a completed service. Ratings help improve service quality and give future customers better booking context.

How do I become a cleaner partner?

Download the cleaner app, register your business, complete onboarding, add your service details, and wait for document and service verification when required.