Current update
As of 2026, COVID-19 is generally addressed through the same everyday prevention habits used for respiratory viruses such as flu and RSV. For Cleaning App, that means keeping service communication inside the app, staying home when sick, respecting reschedule requests, improving airflow when possible, and using appropriate cleaning and disinfecting practices for high-touch surfaces.
Before a booking
If you are sick or recently exposed, use the app to reschedule or message support before the cleaner arrives. Cleaners should do the same before accepting or traveling to a job.
During service
Ventilate the space when possible, keep supplies appropriate for each surface, and give cleaners clear access to high-touch areas that need attention.
After service
Keep all booking changes, support issues, and feedback inside Cleaning App so customers and cleaners remain protected by the service record.
- Stay up to date on recommended immunizations and use additional precautions when respiratory illnesses are spreading locally.
- Wash hands, cover coughs and sneezes, and avoid close contact with others when feeling sick.
- Clean high-touch surfaces regularly and disinfect when appropriate, especially after illness in the home.
- Use Cleaning App messaging and support tools instead of moving the appointment outside the platform.
This page is informational and is not medical advice. For official guidance, visit the CDC pages for COVID-19 prevention, respiratory illness prevention, and cleaning and disinfecting.